First deposit
We add 120% to your first deposit, up to €240 in bonus funds. Deposit up to €49 for 30 free spins, between €50 and €99 for 70, or €100 or more for the full 100.
Cadoola Casino
Slots, live tables and a welcome package that builds with every deposit
Welcome to Cadoola Casino, where live dealer tables sit alongside a welcome package, weekly promotions and a VIP club that rewards regular play. Residents of the United Kingdom cannot open an account with us or take part in our promotions.
Claim bonusCadoola Casino Welcome Package
Our welcome package is for new players and spreads across your first four deposits, adding up to €800 in bonus funds and 300 free spins. Every stage opens from a €20 deposit, and the free spins land in one go straight after the deposit that unlocks them.
Second deposit
Your second deposit is matched at 110%, giving you up to €220 extra to play with.
Third deposit
The third stage is a 100% match worth up to €100. Spin tiers follow the same deposit bands as the first stage and pay 50, 100 or 150 free spins as your deposit grows.
Fourth deposit
Your fourth deposit earns the same match rate as the first, with an equal €240 ceiling, and adds 50 free spins on top.
Wagering and timing
Bonus play is wagered 35 times on the deposit and bonus combined, and free spin winnings carry x40. Each bonus needs its wagering finished within 10 days of activation, otherwise the bonus and its winnings are voided.
Stakes during bonus play
The largest single bet allowed with an active casino bonus is €100. Your real money balance is always played first, and the bonus balance starts once it is used up.
What you can release
The most a bonus can release into your real balance is 10x the bonus amount. For free spins, the cap is €50 on bundles of up to 50 spins and €100 on larger bundles, and anything above that is voided.
Qualifying deposits
Deposits made with Neteller or Skrill do not qualify for this package. Claim each bonus before you place any bets with the qualifying deposit, and keep it as your only active bonus, because activating another offer removes the current one. Requesting a withdrawal before you claim the bonus cancels your eligibility.
Cadoola Casino Bonuses and Weekly Promotions
Once the welcome package is done, our weekly calendar keeps the rewards coming. Our reload and cashback offers run on an open-ended basis, and we may adjust or end any promotion at our discretion.
Weekend Reload
Opt in and your first deposit between Friday and Sunday can earn a 50% bonus worth up to €700. Deposit €20 for the bonus alone, or €50 for the bonus plus 50 free spins on a popular slot we pick. The reload is wagered 35 times on deposit and bonus, free spin winnings 40 times, within 10 days and with a €100 limit on any single bet.
Weekly Reload
From Monday to Thursday, opting in and making your first deposit of the week from €20 brings 50 free spins. The spins come at the minimum spin value on a slot selected by our team, and you have 7 days to use them. Winnings from these spins carry x40 wagering to be completed within 10 days, and up to €50 can be released to your real balance.
Weekly Cashback
Players on our top three VIP levels can opt in to receive a cashback bonus every week for four weeks while they keep depositing and playing casino games. Each week's cashback is calculated on your net losses from real money play in the casino section, is credited to My Bonuses from €5 upwards, and must be activated there before it expires. Weekly caps run from €1,000 at Silver to €2,000 at Gold and €3,000 at Elite, and the bonus carries just 1x wagering.
Live Cashback
Every week, 25% of your net losses from real money play at our live tables comes back to you, up to €200, with no opt in needed. Ask for it through live chat or by email on the following Monday between 06:00 and 23:59 UTC, because unclaimed cashback lapses, and amounts from €5 land in your real balance with x1 wagering.
Spinoleague
Our Spinoleague runs in rounds on Spinomenal slots, apart from a short list of excluded titles. Points come from dividing what you win by what you wager, and prizes can be paid as money with no wagering requirements.
Drops & Wins daily tournaments
This network promotion pairs daily tournaments with weekly wheel drops on participating games, and one opt in covers a whole week. Daily tournaments count real money spins from €0.15 and share an expected €20,000 across 500 cash prizes each day.
Drops & Wins weekly wheel
Any qualifying spin can trigger a wheel piece, and collecting three unlocks a spin of the prize wheel. Prizes include multipliers of your winning bet, paid on stakes up to €1, free spins and instant bonuses from an expected weekly pool of €350,000 across 47,000 prizes, and wheel winnings are paid as cash with no wagering.
Monthly Race
Our Monthly Race runs from the first to the last day of every month on a selected list of games. Each €1 you wager earns a point, stakes count from €0.50, and you join with a deposit of at least €20. Prizes land in the winners' accounts no later than 24 hours after the race closes.
VIP Club
Our VIP club has five levels, and every one of them shapes how your loyalty points convert and what you get back. You earn one loyalty point for every €100 of real money wagered on video slots, while table games, video poker and live tables do not count towards points. From 100 points you can exchange them for a bonus that carries x35 wagering.
| Level | Points per euro of bonus | Cashback | Personal account manager |
|---|---|---|---|
| Bronze | 100 | 0% | No |
| Classic | 95 | 0% | No |
| Silver | 90 | 5% | No |
| Gold | 80 | 10% | Yes |
| Elite | 70 | 15% | Yes |
Your level reflects your activity over the previous ninety days and can move with the balance of deposits, withdrawals and bonuses. A month without placing bets returns your status to the lowest level.
Slots and Casino Games
Our lobby holds over 4,000 casino games from more than 140 studios, including Pragmatic, Hacksaw Gaming, Playtech, Novomatic, Yggdrasil, Microgaming, Playson, Quickspin, Thunderkick and BGaming. Browse by Top, New, Popular, Exclusive, Bonus Buys and Megaways, or open a seasonal collection when one is running.
Live Casino
Our live casino brings real dealers to roulette, blackjack and more, streamed by studios such as Pragmatic Live, Imagine Live, Lucky Streak, VivoGaming, SA Gaming and Creedroomz Live.
Every week, the Gold Saloon Live tournament ranks players by real money wagered at the Gold Saloon tables, counting stakes from €0.30 once you have deposited at least €20, and pays prizes automatically within 24 hours of closing.
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Play on Mobile
There is no Cadoola Casino app to download. Our site runs in the browser of any iOS or Android smart device, so you can play on the move without using storage space.
Joining Cadoola Casino
Opening an account takes a few seconds, and verification keeps it safe once you start playing for real money.
Age and one account
You need to be at least 18 and of legal age where you live to use our services. We allow only one account per person, household, phone number, email and IP address, registered in your own name.
Register
Click Register, choose a username and password, add a valid email address, accept our terms and complete your contact details. The information you give us must be true and complete.
Documents we may request
We may ask for a valid identity document, proof of residence, proof that the payment methods are yours and recent transaction history. Some checks may run through a call or face verification.
While we verify
Send requested documents within thirty days, and we usually complete the review within ten days of a full response. Deposits or withdrawals may be paused until verification is finished, and uploaded files switch to Under review on their own. If an upload fails, send our support team a screenshot of the error and we will help.
Deposits
Funding your account is quick, and you pick the payment method that suits you.
Two ways to top up
Press Deposit on the main page or open My Wallet and choose the Deposit tab, pick a method, enter the amount and confirm. The money appears in your balance straight away, and our support team steps in if it does not.
Currencies
You can deposit and play in euros, US, Canadian, Australian and New Zealand dollars, Norwegian krone, Polish złoty, Czech koruna, Hungarian forint, Brazilian real, Chilean peso, Peruvian sol, Indian rupee and Swiss franc.
Deposit limits
We set the minimum and maximum deposit amounts at our discretion. Payments connected to your account are handled by us, by a payment system operator or by a third party we appoint.
Your balance
Your account balance is not a bank balance and earns no interest. By depositing you agree not to charge back the funds you have paid in.
The payment brands displayed on our site are Visa, Mastercard, Blik, Postepay, Skrill, Neteller, Interac, Bank Transfer, EcoPayz, PaySafeCard, AstroPay, MiFinity, Ethereum, Ripple, Litecoin, Bitcoin, Boleto, Sticpay and Qiwi. Which of them you can use depends on the methods available on our site at the time.
Withdrawals
To cash out, open the Withdrawal tab, choose your payment system, fill in the details and enter the amount. Limits follow your VIP level.
| Level | Daily limit in euros | Monthly limit in euros |
|---|---|---|
| Bronze | 500 | 7,000 |
| Classic | 500 | 10,000 |
| Silver | 800 | 12,000 |
| Gold | 1,000 | 15,000 |
| Elite | 1,500 | 20,000 |
Wager your deposit once
Bets worth at least your deposit amount are needed before a withdrawal. If you bet less, we may cancel winnings and keep a 10% fee on the last deposit, no less than €0.50, or 15% when the account was funded by bank card or bank transfer.
Processing time
Our finance team works through requests within three business days of the request or of your last paid withdrawal, between 6 am and 5 pm GMT from Monday to Friday. Every withdrawal goes through an audit, a game play review and checks of identity, balance and source of funds, which can add time. Payment schedules and per transaction amounts can also vary with the withdrawal method and your account level.
Pending requests
You can have up to three withdrawals pending at once. Where possible we pay back to the method you deposited with, though we may use a different payment system if yours is unavailable.
Card deposits
If you funded your account by credit card, we may pay withdrawals back to that card as refunds, up to the total you deposited.
Bonus and Account Rules
These rules keep bonuses fair and accounts secure for every player.
Games off limits with a bonus
A set list of games, including 10x Rewind, Le Kaffee Bar and Scarab Treasure, cannot be played at all while a bonus is active.
One bonus per household
Each bonus offer is limited to one per person, family, household address, phone number, computer and IP address.
Fair use of bonuses
Low risk roulette patterns covering 24 or more of the 37 spots, switching to higher weighted games after a big win and similar strategies count as bonus abuse. In those cases we can void promotions and their winnings and stop future offers.
Withdrawing early
Requesting a withdrawal while a bonus is active and its wagering is unfinished voids the bonus balance and every win that came from it.
Inactive accounts
An account with no login for one hundred and eighty days becomes inactive, and we may then charge a €5 administration fee each month until the balance reaches zero.
Keeping it personal
Keep your login details private, keep your registration data up to date, and never sell or transfer your account. Moving funds between players is not allowed, and the accounts involved can be blocked.
Responsible Gaming
We want every session to feel like entertainment, never like a way to earn money.
Play with spare money
Play only with funds you can spare, keep an eye on your time and spend, and avoid chasing losses.
Spot the signs
If gambling pulls you away from work, family, friends or hobbies, or you find yourself hiding the time or money involved, it may be time to talk to someone.
Take a break
Email our support team to self-exclude and we will help you close your account. Let us know about any other accounts you hold with us, and do not open new ones.
Support organisations
GamCare, Gamblers Anonymous and Gambling Therapy all offer advice and support to people affected by gambling. If you share a computer with children, parental control filters help keep gambling sites out of their reach.
Fair Play and Security
Your data, your money and every game result are protected at each step.
Encrypted connection
Our games are available only through a protected network that encrypts sensitive data.
Random results
A random number generator decides the outcome of the games on our site, and the game server result is final.
Separate client funds
We keep player money apart from company funds in dedicated client bank accounts, so it is returned to you even in the event of our insolvency.
Anti-money laundering checks
We apply customer due diligence when international anti-money laundering triggers are reached, and trusted identity and fraud prevention partners may help with checks.
Customer Support
Our support team is here for you 24/7.
Live chat and email
Chat with us from any page, or write to our support inbox with questions, comments or suggestions.
Raising a complaint
Start with our support inbox, and if the first reply does not settle things, we will ask you to send a detailed complaint in writing to our complaints address. We keep you informed while your complaint is handled, share the outcome within ten days, and tell you if a complex case needs longer.
A game will not load
Refresh the page first, then try another browser, clear your cache and cookies, or switch off VPNs and ad blockers.
Updating your details
Send the correct information and the reason for the change to our support team, and we will review your request. We reach you by email and through messages on our site, so a current address means you never miss an update.
Cadoola Casino FAQ
Can I play for free?
Yes. Lots of our games run in a free demo mode before you play for real money.
What if my bonus does not appear?
Bonuses arrive straight after a successful qualifying deposit, and if one is missing, our support team will look into it for you.
How do I reset my password?
Click Log in, then Forgot password, enter your registration email and follow the reset link we send.
Can I cancel a bonus?
Yes, from your Profile or through our support team, and the whole casino bonus balance is removed when you do.
Do loyalty points expire?
We may remove points that stay unused for 3 months or more.
Can I get a deposit refunded?
Refunds are rare and considered only in exceptional cases such as technical problems, and the deposit must not have been used for a bet. Contact us within twenty-four hours of the transaction, and we aim to reply within ten business days.
Why could my documents be rejected?
Documents that are expired, edited, damaged, blurry, scanned, screenshots or outside the required date range can be turned down.
Can I cancel a bet once it is placed?
No. A bet cannot be cancelled once you have placed it.
What if I do not have a requested document?
Tell our support team which documents you cannot provide and why, and we will look at the alternatives with you.
How do I close my account?
Email our support team, and make sure your balance is empty and no withdrawals are pending, as any remaining funds are voided on closure.
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